Quality Management

Quality Management

Quality Policy
Put total quality control into practice. Provide products and service in compliance with regulations, to meet customer’s satisfaction.

Periodically review delivery and quality to meet customer’s requests,
and to achieve zero defects of External Audit.
Quality Management System Certification
ISO 9001:2015
ISO 13485
IATF16949
ISO 14001
Quality Management Process
IQC inspection
01
IQC inspection
  • Incoming Material Sampling Inspection
  • Loose RLC Measurement
  • Datasheet Verification
02
Supplier Management
  • Traceability of Nonconforming Parts
  • Supplier Evaluation and Periodic Assessment
  • MRB Meeting
03
Defect Reporting, Correction, and Traceability
  • Consigned Material Anomaly Reporting
  • Supplier Nonconformity Corrective Action and Follow-up
Manufacturing Process Management
01
Production Inspection
  • First Article Inspection
  • IPQC Inspection
  • Shipment Sampling Inspection
02
AMES Process Monitoring
  • Production Line Process Alarm Monitoring
  • Production Issue Improvement and Follow-up
  • Yield Data Monitoring and Statistics
03
Environmental Management
  • Environmental 7S
  • ESD Protection and Regular Equipment Testing
Continuous Improvement Plan - Three “No Policy“
No Manufacturing of Defective Products
On-site personnel must first ensure that no defective products are produced, as this is the prerequisite for making “not passing on” and “not accepting” possible.
No Passing of Defective Products
When defective products are found, they must be promptly reported to the supervisor. The defective products should be captured at the current stage, and corrective actions and preventive measures should be taken within the process to prevent recurrence.
No Accepting Defective Products
If defects are detected by downstream personnel that trigger an alarm, they must immediately halt the machine (or production line) and notify the upstream team. The upstream team is then required to quickly identify the cause and take corrective actions.
Customer Service
Technical Services
  • 200x Electron Microscope Analysis
  • 3D XRAY Analysis
  • DOA/RMA Analysis and Repair Services
Support Services
  • Customized Monthly Report / Shipment Report
  • Support Customer On-Site Inspection Services
  • Support Third-Party Factory Inspections (UL/TUV, etc.)
Customer Communication
  • Real-time Communication via Social Media Apps
  • Regular Quality Meetings
  • Customer Satisfaction Survey
Customer Satisfaction and Feedback
Customer satisfaction is at the core of our operations. We consistently gather feedback from our customers and address their concerns promptly. Over the years, we have built lasting relationships with many industry-leading companies and earned several quality awards, all of which are the best testament to our commitment to quality.