
Stakeholder |
Request&Expectation | Communication method | Communication channel and response |
|---|---|---|---|
| Customer | Market image |
Customer satisfaction survey | Once a year |
Quality |
Customer audit and questionnaire reply | According to customers’ requirements | |
Lead time |
Regular review with major customer | According to customers’ requirements | |
| Engineer process capability | DFM form execution | New production introduction | |
| Supply chain | Qualified Vendor List | New Supplier Introduction | |
| Employee | Compliance | Employee suggestion box | Once a month |
| Human rights | Labor management meeting | Once a quarter | |
| Labor condition | Physical examination | Once a year | |
| Learning and growth | Regular consultant | Once a month | |
| Health and safey | Health Education promotion | Irregular | |
| Work environment and hygiene | 5S activity | Quarterly assessment | |
| Supplier | Compliance | Understand precaution principles and detail of environmental protection regulations. | Signature of environmental commitment |
| Price competiveness | Rules of | Procedures of anti-bribery management | |
| Sustainable and stable supply | Guidance and audits for suppliers | Supplier selection and evaluation | |
| Governmental Authority | Regulatory compliance | Check information of governmental agency official website | Once a month |
| Decree promulgation meeting with EZPA authority | EZPA Authority’s notification | ||
| Shareholder | Business outlook, Competitive Advantage and potential for future growth | Shareholders meeting | Once a year |
| Company’s profitability And dividend policy | Shareholders meeting | Once a year | |
| Anti-corruption | Set up emails and telephones to smooth communication channels | Company’s website | |
| Compliance | Comply with latest revisions of the regulation standard and policy and adjust company’s information to meet requirements of laws. | The regulatory team refers to regulations and makes public announcements monthly. | |
Dedicated call and mail : Phone: 886-7-8152243 extension 105 Mail :evsun@eversun.com.tw |
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